Withdraw money from InOperative PF Accounts – EPF HelpDesk

What are inoperative PF accounts?

PF Accounts for which no contribution has been made for the last 3 years will go into inoperative mode (Interest will be credited only for 3 years after which no interest would be paid) or under some special circumstances (Member’s Death or amount not withdrawn)

InOperative PF HelpDesk:
EPFO Provides a facility for the subscribers to settle their inoperative PF account through a facility called inoperative helpdesk.

Step 1 : Go here – and Enter your problem regarding your InOperative account

Step 2 :  Then Click on Next and Enter Employer information

  • Establishment Code (Your Company Code)
  • PF Account No
  • Establishment Name (Your Company Name)
  • Establishment Address (Your Company Address)
  • State,City,District and Pincode  (Your Company Details )
  • Date of Joining and Date of Leaving
  • PF Office Name (The office under which your PF account falls)

After entering all the details, Click on Next


Step 3: In the Next Page, Enter all your Personal Details as shown below  (including your KYC Details)


Step 4 : Once your entered all the details you will get a reference number as shown below



Note :Keep the Reference number handy as it can be used for Future Reference!

10 thoughts on “Withdraw money from InOperative PF Accounts – EPF HelpDesk

  1. How many days it take the EPFO to respond to our query on inoperative account ? Is there any customer care number ?

  2. Sir
    I filled a epf form which was second time submitted by me to my organization in DPS pinjore we are facing no response from epf office as per organization accounts person kindly guide us as 2 more teachers of school facing same problem. My UAN no. Is 100224230190

  3. While I am registering my details on the portal and putting the generated pin it’s showing that problem occurred. Contact help desk. Can you provide the contact number

  4. Green country Agro foods ltd.
    T Nagar chennai
    I worked 1997 to2000
    But company closed
    Please send me the pf account number
    My name is Bangalore

    1. For InOperative accounts see here -https://www.epfguide.com/withdraw-money-inoperative-pf-accounts-epf-helpdesk/

  5. I followed the on line system on 23/07/2017. Till then no response.What to do? I think this is not possible in on line.

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